Last Updated: 17/08/2024

This Privacy Notice outlines how we collect, use, and protect your personal data when you visit our website, www.shbproductsservices.com. We are committed to safeguarding your privacy and ensuring that your personal data is protected in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

When you visit our website, we may collect the following information:

  • Personal Information: If you choose to submit a message via our contact form, we collect your name and email address, and any other information you choose to provide.
  • Social Media Interactions: If you interact with us via social media, we may collect your social media username and any information you make publicly available.
  • Technical Data: We collect data such as your IP address, browser type, operating system, and pages visited on our website through cookies and similar technologies.

2. How We Use Your Information

We may use your personal data for the following purposes:

  • To Respond to Inquiries: We use your contact information to respond to messages and inquiries you submit through our contact form.
  • To Improve Our Website: We analyse technical data to enhance and personalise your experience on our website.
  • Social Media Engagement: To interact and communicate with you through social media platforms.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: By submitting your information through our contact form or interacting with us on social media, you consent to our processing of your personal data for the purposes outlined above.
  • Legitimate Interests: We may process technical data to improve our website and ensure its security.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your data with:

  • Service Providers: We may engage third-party service providers to assist us with website hosting, email communication, and other services. These providers are obligated to protect your data and use it only for the specified purposes.

5. Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. You may request deletion of your data at any time by contacting us at info[at]shbproductsservices.com.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request correction of any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data in certain circumstances.
  • Restriction: Request restriction of processing of your personal data.
  • Data Portability: Request the transfer of your personal data to another data controller.
  • Object: Object to the processing of your personal data in certain situations.
  • Withdraw Consent: You may withdraw your consent at any time by contacting us at [info[at]shbproductsservices.com.

7. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Notice does not apply to those websites, and we encourage you to review their privacy policies.

9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at: info[at]shbproductsservices.com